Shipping policy

Thank you for shopping with Sawyerbrielle.

This Shipping Policy explains the shipping methods, delivery estimates, order processing information, and other shipping related details for purchases made through sawyerbrielle.com.

Shipping Methods

We currently offer the following shipping options where available.

Standard Shipping

Shipping Fee: $5.99

Estimated Delivery Time: 7 to 12 business days

Standard Shipping is our regular delivery option for eligible products and destinations.

Free Shipping

Shipping Fee: Free

Eligibility: Orders of $39.99 or more

Estimated Delivery Time: 7 to 12 business days

Orders with a qualifying merchandise subtotal of $39.99 or more may receive Free Shipping where available.

The qualifying amount is generally based on the order subtotal before additional taxes or other charges unless otherwise stated during checkout.

Fast Shipping

Shipping Fee: $9.99

Estimated Delivery Time: 3 to 5 business days

Fast Shipping is available for qualifying products and destinations and provides a shorter estimated transit period than Standard Shipping.

What Business Days Mean

Business days generally refer to Monday through Friday.

Weekends and public holidays are normally not counted as business days.

Delivery schedules may also vary depending on the local carrier and destination country.

Order Processing

Orders may require processing before shipment.

Processing may include:

  • Payment verification

  • Product preparation

  • Warehouse handling

  • Quality checks

  • Packaging

  • Shipping label preparation

  • Transfer to the shipping carrier

Processing time is separate from the estimated shipping transit time.

During promotional events, public holidays, seasonal periods, or unusually high order volume, processing may take longer than usual.

Estimated Delivery Times

All delivery periods are estimates rather than guaranteed arrival dates.

Actual delivery time may be affected by:

  • Carrier delays

  • Customs procedures

  • Weather conditions

  • Public holidays

  • Transportation interruptions

  • Local postal conditions

  • Remote delivery locations

  • Seasonal shipping volume

  • Incorrect address information

  • Unexpected logistics disruptions

Sawyerbrielle cannot guarantee delivery on a specific date unless such a guarantee is expressly stated.

Multiple Shipments

Some products may be stored or fulfilled from different locations.

As a result, a single order may sometimes be separated into multiple packages.

Packages from the same order may arrive on different days.

You will not normally be charged additional shipping simply because we divide an order into multiple shipments.

Tracking Information

Where tracking is available, tracking details may be provided after your order has been prepared for shipment.

Tracking systems may take additional time to display the first update.

It is normal for a tracking number to remain unchanged for a short period after the shipping label is created.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

Please review the following before submitting your order:

  • Recipient name

  • Street address

  • Apartment or unit number

  • City

  • State or province

  • Postal code

  • Country

  • Telephone number where required

If you notice an error after placing your order, contact us immediately at:

sawyerbrielle@gmail.com

We will try to help, but address changes cannot be guaranteed after processing begins.

Incorrect or Incomplete Addresses

If a package cannot be delivered because the address provided by the customer is incorrect or incomplete, the package may be returned to the sender or held by the carrier.

Additional shipping costs may apply if redelivery is requested.

International Shipping

International orders may be subject to customs procedures in the destination country.

Depending on local laws, customers may be required to pay:

  • Import duties

  • Customs fees

  • Local taxes

  • Brokerage fees

  • Other government or carrier charges

Unless otherwise stated during checkout, such charges are the responsibility of the recipient.

Customs processing may also extend delivery times.

Delayed Shipments

If your package has not arrived within the expected delivery period, contact us at:

sawyerbrielle@gmail.com

Please include your order number and any available tracking information.

We will review the shipment information and help determine the appropriate next step.

Package Marked Delivered but Not Received

If tracking shows that your package was delivered but you cannot locate it, please check:

  • Your mailbox

  • Front entrance

  • Side or rear entrance

  • Porch

  • Package locker

  • Building reception

  • Mailroom

  • Household members

  • Nearby neighbors

You may also contact the local shipping carrier for additional delivery information.

If the package still cannot be located, contact our customer service team.

Returned Packages

If a package is returned because of:

  • Incorrect address information

  • Failed delivery attempts

  • Refusal of delivery

  • Failure to collect the package

  • Other customer related delivery issues

Additional shipping charges may apply before the order can be resent.

Shipping Contact

Email: sawyerbrielle@gmail.com

Website: sawyerbrielle.com