Contact information
We are happy to assist with questions about Sawyerbrielle, our products, or an order placed through sawyerbrielle.com.
Our customer support team can help with:
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Product information
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Order questions
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Shipping updates
- Tracking information
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Address corrections
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Order changes
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Returns
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Exchanges
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Refund questions
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Damaged products
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Incorrect products
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Missing items
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Payment concerns
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Privacy requests
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General store inquiries
Customer Service Email
Website
sawyerbrielle.com
Contacting Us About an Order
If your message concerns an existing order, please include:
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Your order number
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The email address used at checkout
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The product involved
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A short explanation of the issue
If the product is damaged, defective, incorrect, or visibly different from what you expected, please include clear photos when possible.
This can help us review the issue more efficiently.
Order Changes
If you need to change an order or shipping address, contact us as soon as possible.
We will make a reasonable effort to help before fulfillment begins.
Changes cannot be guaranteed after an order has entered processing or shipment.
Return and Exchange Questions
Before returning a product, please contact our customer service team.
Do not send a return without first receiving instructions
Response Times
Customer messages are reviewed regularly.
Response times may vary during:
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Weekends
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Public holidays
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Promotional campaigns
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High order volume
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Seasonal shopping periods
To help us respond efficiently, please avoid sending multiple separate emails about the same issue.
Customer Service Contact
Email: sawyerbrielle@gmail.com
Website: sawyerbrielle.com